It may be possible for those employees to not only see what users wrote, but also who they are.Įvernote didn't respond to a request for comment. Notably, the company did not say it will be anonymizing users' content. Consumers who opt out of machine learning can still have their notes read.Įmployees who have access to customer data are subject to background checks and special training on security and privacy, Evernote said. Businesses that choose to opt out will have their notes kept private from the software company's employees, but won't get the benefits of the new features. "While our computer systems do a pretty good job, sometimes a limited amount of human review is simply unavoidable in order to make sure everything is working exactly as it should," the company said in a support bulletin.Ĭonsumers and businesses can opt out of the machine learning features in Evernote's settings.
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